Please read these Terms & Conditions carefully before using the juan364 platform. By accessing or using our services, you agree to be bound by the terms set out below.
Important Notice: These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and juan364 ("the Platform," "we," "us," or "our"). By creating an account, accessing, or using any part of the juan364 platform at juan364.net, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not use the juan364 platform.
These Terms & Conditions govern your access to and use of the juan364 online gaming platform, including all games, features, promotions, and services made available through juan364.net (collectively, the "Services"). These Terms apply to all visitors, registered users, and any other persons who access or use the Services.
By registering an account with juan364, making a deposit, placing a wager, or otherwise using any part of the Services, you confirm that:
These Terms are supplemented by game-specific rules, bonus terms, and promotional conditions that may be published on the juan364 platform from time to time. In the event of any conflict between these Terms and any game-specific or promotional terms, the more specific terms shall prevail with respect to the subject matter they address.
Access to and use of the juan364 platform is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your use of the Services:
You must be at least twenty-one (21) years of age to register an account or use any gaming services on the juan364 platform. This age requirement is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and applies to all casino-style gaming activities. juan364 strictly enforces this requirement and reserves the right to request documentary proof of age at any time. Any account found to belong to a person under 21 years of age will be immediately suspended and all funds may be forfeited in accordance with applicable regulations.
The juan364 platform is intended for use by residents of the Philippines and persons accessing the platform from jurisdictions where online gaming is lawfully permitted. It is your sole responsibility to ensure that your use of the juan364 Services complies with all laws and regulations applicable in your jurisdiction. juan364 makes no representation that the Services are appropriate or available for use in any jurisdiction outside the Philippines.
Each individual may hold only one (1) registered account on the juan364 platform. The creation of multiple accounts by a single individual is strictly prohibited and may result in the suspension or permanent closure of all associated accounts and the forfeiture of any balances held therein.
The following persons are not eligible to register or maintain an account on juan364:
To access the full range of juan364 Services, you must register a personal account. During registration, you are required to provide accurate, complete, and current information, including your full legal name, date of birth, residential address, email address, and contact number. You agree to update this information promptly if it changes.
juan364 is required to verify the identity of its players in accordance with applicable anti-money laundering (AML) regulations and PAGCOR requirements. You may be asked to submit government-issued identification documents, proof of address, and proof of payment method ownership at any stage of your relationship with juan364. Failure to provide satisfactory verification documents may result in restrictions on your account, including the suspension of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your juan364 account credentials, including your username and password. You must not share your login details with any third party. juan364 will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify juan364 immediately if you suspect any unauthorized use of your account.
Providing false, misleading, or fraudulent information during registration or at any subsequent point constitutes a material breach of these Terms and may result in the immediate termination of your account and the forfeiture of any funds held therein. juan364 reserves the right to conduct additional verification checks at any time.
All financial transactions on the juan364 platform are conducted in Philippine Peso (PHP). juan364 supports deposits and withdrawals through the following approved payment channels: GCash, PayMaya/Maya, and bank transfers via major Philippine banks including BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank, as well as debit cards issued by Philippine financial institutions.
Deposits made via GCash and Maya are typically credited to your juan364 wallet instantly or within a few minutes of confirmation. Bank transfer deposits may take longer depending on the processing schedule of the originating bank. Minimum and maximum deposit amounts are displayed on the deposit page within your account dashboard and are subject to change.
Withdrawal requests are processed to the same payment method used for the most recent deposit, subject to verification requirements. juan364 reserves the right to request identity verification documents before processing any withdrawal. Processing times vary by payment method and are subject to the operating hours and processing schedules of the relevant financial institution.
The following payment methods are strictly prohibited on the juan364 platform and must not be used for deposits or withdrawals:
juan364 is committed to full compliance with Philippine anti-money laundering laws, including the Anti-Money Laundering Act (AMLA) as amended. All transactions are monitored for suspicious activity. juan364 reserves the right to report any suspicious transactions to the appropriate authorities and to freeze or close accounts involved in suspected money laundering or fraud.
juan364 offers various bonuses and promotional offers to eligible players from time to time, including welcome bonuses, reload bonuses, cashback offers, and VIP rewards. All bonuses and promotions are subject to specific terms and conditions that are published alongside each offer. By claiming any bonus or participating in any promotion, you agree to the applicable bonus terms.
Most bonuses offered by juan364 are subject to wagering requirements, which specify the number of times the bonus amount (or bonus plus deposit amount) must be wagered before a withdrawal can be made. Wagering requirements, eligible games, and time limits are specified in the individual bonus terms. Failure to meet wagering requirements within the specified period will result in the forfeiture of the bonus and any winnings derived from it.
juan364 reserves the right to withhold, cancel, or reclaim any bonus where it has reasonable grounds to believe that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same bonus, using irregular betting patterns to exploit bonus terms, or colluding with other players. Determinations of bonus abuse are made at juan364's sole discretion.
juan364 reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes to ongoing promotions will be communicated through the platform. juan364 is not liable for any loss resulting from the modification or withdrawal of a promotion.
All games available on the juan364 platform — including slots, live casino games, bingo, crash games, and sports betting — are governed by individual game rules that are accessible within each game interface. You are responsible for familiarizing yourself with the rules of any game before placing a wager.
All electronic games on the juan364 platform use certified Random Number Generator (RNG) technology to ensure that game outcomes are random, fair, and unpredictable. RNG systems are subject to independent testing and certification by recognized gaming testing laboratories.
Live casino games are conducted by trained dealers in a controlled studio environment. All live dealer procedures are subject to oversight and are designed to ensure fairness and integrity. In the event of a technical failure during a live game, the round may be declared void and stakes returned to players.
In the event of a game malfunction, software error, or technical fault that affects the outcome of a game, juan364 reserves the right to void the affected game round and return stakes to the players involved. juan364 is not liable for any losses arising from game malfunctions beyond the return of the original stake.
Sports betting markets and odds are subject to the specific rules applicable to each sport and event type. juan364 reserves the right to void bets placed on events where the result has been determined by irregular means, including match-fixing or corruption. Bets placed after an event has commenced may be subject to in-play rules.
The following conduct is strictly prohibited on the juan364 platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in the immediate suspension or termination of your account, forfeiture of funds, and referral to law enforcement authorities where appropriate:
Note: juan364 employs advanced fraud detection systems that monitor all account activity in real time. Suspicious activity is flagged automatically and reviewed by our compliance team. Players found to be in breach of this section will have their accounts suspended pending investigation.
juan364 is committed to promoting responsible gaming and providing tools that help players maintain control over their gaming activity. We recognize that gambling can become harmful for some individuals, and we take our duty of care seriously.
The following responsible gaming tools are available to all registered juan364 players through the account settings dashboard:
Players who wish to self-exclude may do so by contacting juan364 customer support or through the responsible gaming section of their account settings. Self-exclusion requests are processed promptly. During a self-exclusion period, juan364 will take reasonable steps to prevent the excluded player from accessing the platform, including blocking marketing communications.
juan364 strictly enforces the 21+ age requirement. If we have reason to believe that a player is under 21 years of age, we will suspend the account immediately pending age verification. Any winnings accumulated by an underage player may be forfeited.
Gambling is addictive. Know when to stop.
If you or someone you know is experiencing gambling-related difficulties, please reach out to juan364 customer support for referrals to professional counseling and support services available in the Philippines.
All content on the juan364 platform — including but not limited to text, graphics, logos, game interfaces, software, audio, video, and the overall design and layout of the platform — is the intellectual property of juan364 or its licensors and is protected by applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the juan364 platform for personal, non-commercial gaming purposes only. This license does not permit you to:
Any unauthorized use of juan364 intellectual property may result in legal action. All rights not expressly granted in these Terms are reserved by juan364.
To the fullest extent permitted by applicable Philippine law, juan364 and its officers, directors, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the juan364 platform, including but not limited to:
juan364's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Services shall not exceed the total amount deposited by you into your juan364 account in the thirty (30) days preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude juan364's liability for fraud, willful misconduct, or any other liability that cannot be excluded or limited under applicable Philippine law.
juan364 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the following circumstances:
Upon termination of your account, your right to access and use the juan364 platform ceases immediately. Any balance remaining in your account at the time of termination will be handled in accordance with the reason for termination: legitimate balances will be returned to you via your registered payment method, subject to verification; balances associated with fraudulent activity or Terms violations may be forfeited.
You may request the closure of your juan364 account at any time by contacting customer support. Voluntary account closure requests will be processed within a reasonable timeframe, and any remaining balance will be returned to you after completion of any pending wagering requirements and verification checks.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions. The juan364 platform operates under the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR).
In the event of any dispute arising out of or in connection with these Terms or your use of the juan364 platform, you agree to first attempt to resolve the dispute informally by contacting juan364 customer support. juan364 will make reasonable efforts to resolve disputes promptly and fairly.
If a dispute cannot be resolved informally within thirty (30) days, either party may refer the matter to the appropriate regulatory authority or to the courts of competent jurisdiction in the Philippines. Players may also escalate unresolved complaints to PAGCOR through its established player complaint procedures.
These Terms are written in English. In the event of any inconsistency between an English version and any translated version of these Terms, the English version shall prevail.
juan364 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, juan364 will notify registered players through one or more of the following means: a notice posted on the platform, an email to your registered address, or a notification within your account dashboard.
Your continued use of the juan364 platform following the effective date of any amended Terms constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must stop using the platform and may request the closure of your account in accordance with Section 11.2.
It is your responsibility to review these Terms periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the juan364 platform generally, please contact our customer support team through the following channels:
juan364 is committed to responding to all player inquiries promptly and professionally. Our support team is staffed around the clock to assist players across the Philippines, from Manila and Makati to Cebu, Davao, and Quezon City.
Regulatory Contact: Players who wish to escalate a complaint to the relevant regulatory authority may contact the Philippine Amusement and Gaming Corporation (PAGCOR) through its official channels. juan364 fully cooperates with all PAGCOR oversight and complaint resolution processes.
A quick summary of the key protections built into the juan364 Terms & Conditions for every player.
juan364's KYC and verification processes ensure that only the rightful account holder can access and withdraw funds — protecting you from unauthorized use of your account.
All deposits and withdrawals are processed through regulated Philippine payment channels in PHP. No cryptocurrency, no credit card gambling — just safe, compliant transactions.
Every game on juan364 uses certified RNG technology or audited live dealer procedures. You play on a level field — no manipulation, no hidden advantages for the house beyond published odds.
juan364 operates under the PAGCOR regulatory framework, giving you access to an independent regulatory body if a dispute cannot be resolved directly with the platform.
Deposit limits, session reminders, and self-exclusion options are built into every juan364 account — giving you the tools to stay in control of your gaming activity at all times.
All juan364 bonuses and promotions come with clearly stated wagering requirements and conditions. No hidden traps — just straightforward terms you can read before you claim.
Now that you've reviewed the juan364 Terms & Conditions, you know exactly where you stand. A regulated platform, fair games, and clear rules — that's the juan364 commitment to every Filipino player.
juan364 is strictly for players 21 years of age and older, per PAGCOR regulations. Please play responsibly. Gambling is addictive. Know when to stop.